HOW CAN WEHELP YOU?

Accounts are created when you register for tryouts or receive a team offer. You'll receive an email with instructions to set up your password and access your account.

On the login page, click 'Forgot Password' and enter your email address. You'll receive a link to reset your password. Check your spam folder if you don't see the email.

Go to Settings in your dashboard to update your contact information. Changes will take effect immediately.

Yes! Your account supports multiple athletes per household. You can switch between athletes from your dashboard and manage each one separately.

Navigate to Payments in your dashboard to see your full payment schedule, including upcoming due dates, amounts, and payment history.

Yes! You can pay ahead of schedule at any time. Simply go to Payments and click 'Pay Now' on any upcoming payment.

Go to Settings > Payment Methods to add, update, or remove your saved cards. Your default card will be used for auto-charge payments.

You'll receive a notification if a payment fails. You can retry the payment manually or update your card information in Settings. Contact us if you need assistance.

Your team's schedule is available on your dashboard. You can view practices, games, and tournaments for all your athletes.

Enable push notifications in your app settings to receive instant alerts when schedules are updated or events are added.

Navigate to Training in your dashboard, select an available date and time slot, and confirm your booking. You can cancel or reschedule from the same screen.

On iOS, make sure notifications are enabled for the Ghost Premier app in your device Settings. In the app, go to Settings to customize which notifications you receive.

First, check that notifications are enabled in your device settings. Then verify your notification preferences in the app. If issues persist, try logging out and back in, or reinstalling the app.

Yes! Go to Settings in the app to enable or disable specific notification types like payment reminders, messages, and schedule updates.

Try closing and reopening the app, or force-quit and restart. Make sure you have the latest version installed. If issues persist, try uninstalling and reinstalling the app.

Note the error message and try refreshing or restarting the app. If the error persists, contact support with a screenshot of the error and a description of what you were trying to do.

Visit the App Store and check for updates to the Ghost Premier app. We recommend enabling automatic updates to always have the latest features and fixes.